Public Cruises and Aqua-Cycles FAQs

PUBLIC CRUISES FAQs
  • What will we see?

  • You will cruise through the beautiful Mandalay Canals, under bridges, sometimes near small waterfalls, and in Lake Carolyn.

  • How many people will be aboard?

  • Lady Carolyn holds up to 8 passengers.

  • How long is the cruise?

  • Approximately one hour.

  • Do you provide lifejackets?

  • Lifejackets are aboard the boat at all times.

  • Will there be other people aboard?

  • Possibly.  This is a public cruise, so it is open for public bookings.

  • Can I bring wine?

  • You are welcome to bring your own wine and glasses.  We will have bottled water aboard for you.

  • What happens if the weather is bad?

  • The cruise usually runs in light rain and other moderate weather conditions, but we may cancel the cruise up to an hour before the start time in the event of severe or unsafe weather conditions.  If we need to cancel the event due to inclement weather, you will be allowed to reschedule your cruise immediately (subject to availability) or receive a voucher for a future event.  We do not issue refunds due to weather issues.

  • Do you have an age requirement?

  • All guests must be at least 16 years old.

AQUA-CYCLES FAQs
  • How many people fit on the Aqua-Cycle?

  • There are pedals for two people.  Two adults and a small child will fit on one trike, or three slender adults.

  • Is there a weight limit?

  • Each Aqua-Cycle can hold a maximum of 450 lbs.

  • Does it cost more to have two or three people aboard?

  • The rental is for one Aqua-Cycle, regardless of the number of people.

  • Do you provide lifejackets?

  • Yes.  Lifejackets must be worn at all times while on the Aqua-Cycle.

  • How long is the activity and what happens if I return early?

  • Your rental is for up to 55 minutes.  If you return early, you will not receive a full or partial refund.

  • Is it safe / what if I can’t swim?

  • The Aqua-Cycle is safe and easy to drive.  You don’t need to know how to swim, and you will be wearing a life jacket.

  • Will I get wet?

  • You may experience a splash of water here or there, but most customers will not get wet at all.  We recommend leaving electronics behind just in case of extraordinary circumstances.

  • How difficult is the activity?

  • If you can pedal a tricycle, you can pedal an Aqua-Cycle!

  • Do you have an age requirement?

  • Riders must be at least 12 to ride alone.  All passengers must sign a release.  A parent or guardian must sign a release for a minor.

Gift Cards

Please note: public tours and Aqua-Cycle tours depart from different locations. To get directions, click here.

1-972-662-8211